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Culture and Values  

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Philosophy

Absa Wealth's culture emphasises teamwork and a collaborative approach. As a meritocracy, we recognise and reward talent and innovation, rather than position and tenure, while encouraging our people to learn and grow. We apply intellectual rigour to our strategy and day-to-day management, questioning each decision on the basis of its value to our people, clients and shareholders.

Our culture is expressed through six values:

Winning together - We operate seamlessly across locations and functions as one firm. We look for opportunities to help others accomplish goals and actively contribute to the firm’s successes. We have a low tolerance for bureaucracy and politics, and invite open discussion.

Client first - Our clients’ interests always come first. We are committed to flawless execution and going the extra mile for clients. We deliver on promises but never promise what we can’t deliver. We stress innovation, creativity, quality, and dedication and are always solution-driven.

The best people - We strive to hire, develop and retain the best people. We recognise, foster and reward innovation and merit, while encouraging employee learning and growth. We are committed to understanding differences, overcoming our prejudices and embracing diversity. We strive to create an environment where our people are energised, inspired and empowered.

Trusted - We expect the highest ethical standards to be maintained and seek compliance with the law and regulations. We acknowledge mistakes and encourage ourselves to challenge each other constructively. We trust our people to deliver on their promises.

Pioneering - Our pioneering spirit delivers superior solutions for our clients. There is widespread awareness and pride in our firsts, evidence that we are already delivering an innovative spirit. We encourage our people to take calculated risks whilst exploring new opportunities and ideas. While recognising the value of the traditional tried and tested approach, we constantly challenge the conventional way of doing things, in order to develop new solutions for clients. We encourage employees to be creative in their approach to developing client solutions and to share new ideas.

Accountability – We trust our people to deliver on their promises and assume full responsibility for our actions and failure to act. We follow through on what we commence until we deliver. We avoid directing blame towards others or at external circumstances and rather seek to understand our own contribution to failures. By adopting the value of accountability, we create a culture where there is a greater focus on moving forward to achieve the goals of the organisation.

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